Account Ownership
Aapka account sirf aapka hai. Kisi aur ko share nahi kar sakte. Terms mein likha hai.
LEGAL REFERENCE
Terms & Conditions jo aap par lagu hote hain
Jab aap 4qol par account banate ho, ye terms aapke aur hamari brand ke beech ka qanoon agreement ban jata hai. Hum chahte hain ke aap sab kuch...
Account Security RulesPayment & Withdrawal TermsDispute Resolution Path
Qanoon aur jurisdiction ka pehlu
4qol Pakistan ke supported ilaqon mein operate karta hai jahan local qanoon ijazat deta hai. Hamara terms document Pakistani law ke under tayyar hai. Agar koi conflict ho angrezi aur Urdu versions mein, to angrezi version ko priority dete hain. Account use karte waqt aap ye maante ho ke aap hamari terms pore pad chuke ho aur agree karte ho. JazzCash, Easypaisa,
SadaPay aur Raast ke zariye deposits clear hone mein 1-2 minutes lag sakte hain; withdrawals verify hone mein 24 ghante tak lag sakte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
AAPKA ETEBAAR
Kyun hamari terms par bharosa kar sakte ho
Hamara legal document lawyer-reviewed hai. Hum transparent hain—koi hidden clauses nahi. Pakistani payment systems aur account holders ke rights clear likhe hain.
Lawyer-Reviewed Document
Hamara terms Pakistani legal experts ne check kiye hain. Regular updates hote hain jab qanoon badlte hain.
Transparent Payment Rules
JazzCash, Easypaisa, SadaPay aur Raast ke fees explicit likhe hain. Koi surprise charges nahi.
Account Security Policy
Two-factor authentication hamari default setting hai. Password reset, session timeout, aur device lock saab likhe hain.
Withdrawal Verification
Hamara Anti-Money Laundering process clear hai. Kyun verification hota hai aur kitne time lag sakte hain—sab details hain.
Dispute Escalation Path
Agar problem ho, 7 din ka internal review process hai. Uske baad local authorities mein report kar sakte ho.
No Hidden Terms
Sare clauses simple Urdu mein likhe hain. English version bhi available hai clarity ke liye.
CONSISTENCY CHECK
Hamara Terms aur aap ka Privacy Policy
Terms aur Privacy Policy alag-alag documents hain lekin saath kaam karte hain. Terms batata hai account use kaise karoge; Privacy Policy batata hai hamara data use aur protection kyun hota hai. Dono...
Withdrawal Rights
Jab bhi withdraw karna chaho kar sakte ho. Koi minimum ya maximum limit nahi unless local law say otherwise.
Bonus Terms
Jab koi promo chal rha ho, uske specific terms notification milega. General terms mein bonus rules bhi likhe hote hain.
Account Closure
Aap anytime apna account band kar sakte ho. Pending funds return ho jayenge JazzCash ya Easypaisa par.
Fee Transparency
Hamara koi hidden fee nahi hai. Sare charges advance mein clear ho jate hain payment select karte waqt.
Dispute Timeline
Agar dispute report karo, 7 din mein investigation complete hoti hai aur aapko update mil jata hai.
Communication Rights
Aap email ya in-app message ke zariye hamse contact kar sakte ho kisi bhi waqt.
ACCOUNT KA ASAL
4qol ke account ke main elements
Jab aap account khol lete ho, ye features aapke liye available hote hain. Hum ye elements likhe hain terms mein taa ke aap janen ye sab kya karte...
Deposit & Withdrawal
JazzCash, Easypaisa, SadaPay aur Raast se deposits instant hote hain...
Account Verification
Phone number aur email confirm karne padte hain opening ke...
Balance Display
Aapka real-time balance always visible rehta hai dashboard par. Pending...
Session Management
Auto-logout 30 minutes after inactivity. Manual logout anytime kar sakte...
Transaction History
Har deposit, withdrawal aur game round ka record download kar...
Two-Factor Authentication
OTP through SMS ya authenticator app—dono options hain. Login aur...
Terms ke baare mein jo log poochtey hain
Haan, bilkul. In-app settings mein 'Account Closure' option hai. Pending balance return ho jayega aapke original payment method par—JazzCash, Easypaisa, SadaPay ya Raast—jo method se deposit kiya tha wahi par.
Login page par 'Forgot Password' daba kar email verification se new password reset kar sakte ho. Aapka registered email confirm hona zaroori hai. Naya password 24 ghante baad active hota hai security ke liye.
Haan, hamara terms last update 30 din pehle hua tha. Major changes ho to email mein notification milti hai. Sab updates in-app notification board mein display hote hain.
Terms & Conditions main document hai aur priority pata hai. Lekin agar payment-specific rule conflict kare, to payment terms ko follow karte hain kyunke wo real transaction mein involve hain.
Kyunki international players bhi 4qol use karte hain. English version legal protection deta hai both sides ko. Lekin Pakistani account holders ke liye Urdu version authoritative hai.
Agar aap terms ke saath agree nahi karte, to account use nahi kar sakte. Lekin disputes resolution ke liye hamara 7-din process available hai. Email [email protected] par likho aur hum investigate karenge.
Jab major terms change ho, aapko email notification milega aur in-app prompt dikhai dega. Agla login par new terms accept karne padte hain account use karne ke liye.